Women are, now more than ever, involved in the process of choosing a great mechanic and auto repair shop to take care of the maintenance of their family car. In fact 67% of all auto repair consumers are women. Now that is buying power! Yet finding a great mechanic and repair shop ranks right up there with an IRS tax audit in terms of stress with most women interviewed. So here are some tips in finding a great auto repair shop and mechanic that are “woman friendly.”
Woman friendly auto repair with eautoview.com
1. Does the shop have printed or online recommendation from some of their female customers?
2. Customer Service & Attitude. This may involve a phone, in person interview, or both. Do they have a warm and friendly demeanor? Do they listen when you speak, and answer your questions courteously? Or do they speak down to women, perhaps not even answering your questions?
3. Inspect the facility. Look at waiting room, is it “woman friendly”, clean and comfortable? Does it smell like an auto repair center? (Should not!) Have they removed inappropriate calendars, posters or magazines that display the male chauvinistic world that auto repair was years ago? Is the bathroom clean, orderly and well stocked?
4. Does the shop provide a minimum estimate upon inspection and then get customer approval prior to proceeding with repairs?
5. Upon request can you inspect all old parts following the repair process?
6. Is the service staff capable of explaining to women the work needed in REAL terms. Since showing women the underside of the vehicle can be unsafe, and seeing the inner workings of the vehicle are nearly impossible, cutting edge auto repair and service centers are using eautoview software to explain the inner workings of the automobile safely and easily right at the front counter.
These tips should be very helpful in finding a woman friendly auto service and repair mechanic.
